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What Happens After Toronto Fire Issues a Notice of Violation?

Oct 20
3 min read

Receiving a Notice of Violation from Toronto Fire Services can feel overwhelming, especially if you are unsure what needs fixing or how quickly you need to act.

The notice identifies fire safety deficiencies that require attention. Your next step is to understand each item, confirm the compliance deadlines and arrange the necessary corrective work. Toronto Fire Services will return to verify that the identified violations have been addressed.


What Is a Notice of Violation?

A Notice of Violation documents deficiencies identified during a fire inspection. These may concern fire protection equipment, building conditions, emergency procedures or required records.

A notice does not automatically mean you have received a fine. Toronto’s enforcement process includes notices, formal orders and charges, depending on the circumstances. Some violations can result in immediate charges, so receiving time to correct deficiencies should never be assumed.


1. Read Every Item Carefully

Start by reviewing the entire notice. For each item, identify:

  • The deficiency and its location.

  • The referenced Fire Code provision.

  • Any compliance date or required action.

  • The inspector’s contact information.

If something is unclear, contact the inspector assigned to your file. Ask what needs to be corrected and what documentation they expect to see.

Create a simple tracking list with the deficiency, person responsible, deadline and completion status. This helps prevent smaller items from being overlooked while larger repairs are underway.


2. Arrange the Corrective Work

Different deficiencies require different responses. Clearing stored items from an exit route may be straightforward. Repairing a fire alarm system or addressing a building alteration may require qualified contractors and further assessment.

Depending on the notice, your next steps could include:

  • Arranging equipment testing or repairs.

  • Obtaining missing inspection and maintenance records.

  • Preparing or updating a Fire Safety Plan.

  • Reviewing staff fire emergency responsibilities.

  • Addressing problems with exits, doors or storage.

Use the actual notice to determine the scope. A new Fire Safety Plan will not resolve an unrelated equipment defect, and a contractor’s service visit may not address missing emergency procedures.


3. Keep Evidence of What Was Completed

Create a folder containing the notice and supporting documents. Useful records may include:

  • Contractor reports and repair confirmations.

  • Testing and inspection records.

  • Updated plans and procedures.

  • Photographs of corrected conditions.

  • Correspondence with the inspector.

Ask contractors to identify which deficiencies their work addresses. An invoice showing that someone attended the property may provide less useful information than a report explaining what was repaired and tested.


4. Prepare for the Follow-Up Inspection

Toronto Fire Services returns to check the identified deficiencies.

Under Toronto’s published Notice of Violation process, the first return visit to verify corrections does not attract a re-inspection fee. If deficiencies remain, subsequent re-inspections are chargeable. Different fee rules apply where charges have been laid or an inspection was requested.

Before the visit, check each item against your tracking list, gather the supporting records and arrange access to the relevant rooms and equipment.


What If You Cannot Meet the Deadline?

Contact the inspector before the deadline. Explain what has been completed, what remains outstanding and the reason for the delay. Provide contractor booking dates or other supporting information where available.

Do not assume that booking a contractor automatically extends your compliance date. Ask whether a revised date can be accepted and obtain written confirmation of any agreed change.

Where a building presents an immediate threat to occupant or firefighter safety, Toronto states that temporary measures are required until the violations or orders are corrected. Coordinate those measures with the inspector.


What If You Disagree With a Deficiency?

Raise your concern promptly with the inspector and explain the relevant facts.

Check whether your document is a Notice of Violation or a formal inspection order. Formal orders have a specific review process. Tribunals Ontario states that an owner or occupant disputing an inspector’s order must generally request a Fire Marshal review within 15 days of being served. Follow the instructions on the order and seek legal advice if you intend to challenge it.


Need Help Responding to a Toronto Fire Notice of Violation?

Sterling Safety can help you review deficiencies relating to Fire Safety Plans, evacuation diagrams, emergency procedures and staff training.

Send us a copy of your notice so we can discuss the items within our services and identify the next steps. Equipment repairs and other specialist work may require qualified contractors. Toronto Fire Services determines whether the identified violations have been resolved.


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